Gaya APA
TJIPTONO, Fandy. (2011).
Service, Quality & satisfaction .
Yogyakarta:
Penerbit Andi.
Gaya Chicago
TJIPTONO, Fandy.
Service, Quality & satisfaction.
Yogyakarta:
Penerbit Andi,
2011.
Text.
Gaya MLA
TJIPTONO, Fandy.
Service, Quality & satisfaction.
Yogyakarta:
Penerbit Andi,
2011.
Text.
Gaya Turabian
TJIPTONO, Fandy.
Service, Quality & satisfaction.
Yogyakarta:
Penerbit Andi,
2011.
Print.